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1. What is PI and how does it work?
2. What kind of reports will PI provide me?
3. How can I show others the reports?
4. How does PI gather the data?
5. How does PI connect to my assets?
6. What if my asset is not networked or does not have a controller with OPC capabilities?
7. What does a PI license entitle me to?
8. Can I add a new asset after the initial configuration?
9. How long will it take me to integrate a PI system?
10. What type of information will PI show for a machine?
11. How does PI handle all the different products I run?
12. How can PI improve my overall performance?
13. How long will it take me to familiarize myself with PI?
14. How many people does it take to run PI?
15. What type of input can be entered by operators and managers?
16. How many PI Interfaces can I install? Are there licensing fees?
17. What does a maintenance contract entitle me to?
18. Is there any security built into the PI software?
19. Where is the database stored?
20. How large does a PI database get?
21. How long can a database be stored for?
22. What are the minimum PC requirements?
22.1 Server Hardware Requirements
22.2 Server Software Requirements
22.3 Client Hardware Requirements
22.4 Client Software Requirements
23. Will the implementation of PI affect my existing asset performance in any way?
24. Will I have to make modifications to my PLC programs?
25. Can PI write data to my PLC?
26. Can I pull parameters from within PI to another database or program?
27. What happens to data during a power failure?
28. What happens to a machine when it is taken offline?
29. What are the new features of PI 6.1?
30. How do I backup my data?

1. What is PI and how does it work?

Performance Index (PI) is a software package designed to analyze packaging line data received from line sensors via programmable logic controllers. Data from all of the machines on a packaging line is brought together to create a comprehensive picture of performance for the entire line. The data is then presented to the user in an easily understood graphical interface. back to top

2. What kind of reports will PI provide me?

PI comes with a wide variety of pre-configured reporting options to the end user that include customizable Production Reports, Utilization Reports, Downtime Reports and Yield Reports. All reports can be broken down by Month, Week, Day, Shift, Hour, PRC (Product Run Cycle), SKU (Stock Keeping Unit), Product Code, Batch Code or Formula Code. back to top

3. How can I show others the reports?

All forms of reports can be either exported to Excel in the form of a table using PI’s built in Export to Excel. All reports can also be printed directly from the PI Interface. back to top

4. How does PI gather the data?

The PI server computer has a physical connection to the controls network through the transmission media in place on the controls network. The PI server must also contain an OPC server to allow the PI Data Crunch program to access data from the plant floor. The Data Crunch program acts as the gateway between the controls network and the SQL database. back to top

5. How does PI connect to my assets?

PI typically operates as an OPC (OLE for Process Control) client. If the controllers for the machines within your facility are capable of connecting to an OPC server then PI will be able to access information within your machines. back to top

6. What if my asset is not networked or does not have a controller with OPC capabilities?

Zarpac frequently works with clients to determine the best networking options available based on the current line architecture. Solutions can range from adding special modules, upgrading hardware or simply networking the existing hardware. Contact Zarpac and we would be happy to assist you in finding out what will be required to connect. back to top

7. What does a PI license entitle me to?

PI licenses are distributed on a per line basis. This means a license must be purchased for each line that PI is to be installed on. With the full license the client is entitled to install up to twelve machines/unit ops. The rest of the setup such as machine counters and faults are always open to the client administrators to modify at their discretion. Multiple lines can reside in each PI Interface but each must have their own license. If a partial license is purchased (less than 5 machines on a line) the line license is limited to the number of machine purchased. back to top

8. Can I add a asset after the initial configuration?

Yes. If a full line license is purchased, PI allows the client to add new machines to a line database up to a maximum of twelve machine/unit ops. If additional machines are still required contact Zarpac for special licensing requirements. Additional machines can be installed either on their own or as an additional service that can be provided by Zarpac. back to top

9. How long will it take me to integrate a PI system?

A typical PI installation can be up and running within 8-12 weeks. back to top

10. What type of information will PI show for a machine?

By default PI displays four primary machines states - Running, Down, Starved and Blocked. Running indicates that product is physically moving through the machine. Down indicates that product movement has stopped due to a fault within the machine itself. Blocked indicates that the machine outfeed has been stopped or paused due to a downstream condition. Starved indicates that the machine infeed has been stopped or paused due to an upstream condition.

In addition to these primary states PI also has the ability to track when the machine is Unscheduled, in Changeout or not running due to a planned stoppage which is known as Policy.

PI also supports custom states that can be defined by the customer. back to top

11. How does PI handle all the different products I run?

PI can be setup to automatically detect changes in product or can be manually entered. Each product or SKU (Stock Keeping Unit) can be configured to have separate speed expectations, case configurations and cost considerations for each machine. back to top

12. How can PI improve my overall performance?

PI gives a long term historical record of performance. Over time, trends in machine behavior develop and these trends can be used to dictate corrective action on a piece of equipment. Typically PI will help improve performance by 5-15% within the first year. back to top

13. How long will it take me to familiarize myself with PI?

PI is a very intuitive program that has been designed to provide maximum functionality while not intimidating users by providing simple navigation to eliminate confusion. It is recommended the first installation within a facility undergo training courses which have been structured to three different types of users, Operators, Managers and Administrators. back to top

14. How many people does it take to run PI?

Once PI has been initially installed the system will essentially run by itself. Each facility should have two or three administrators of the system who are familiar with the basic principles of how PI system works from a technical perspective. back to top

15. What type of input can be entered by operators and managers?

From any PI Interface operators and managers are able to enter comments for shifts and every state within any machine on the line. The PI Interface is easy to use and the operators never have to leave the main screen to enter comments. In addition operators are able to provide further detail to machine fault conditions to attempt to get to the root cause of the fault. Every fault condition can be assigned an Area, Category and Cause as defined by the client for each machine on the line. back to top

16. How many PI Interfaces can I install? Are there licensing fees?

PI allows the client to install an unlimited amount of PI Interfaces. There is a one time licensing fee for the connection to the physical asset but this does not relate to the number of interfaces that can be installed. back to top

17. What does a maintenance contract entitle me to?

The maintenance contract includes telephone support for technical questions about the PI program operation and functionality. The maintenance contract also entitles customers to free upgrades of the program as they become available.
The maintenance contract does NOT include integration assistance, formal training or training materials or any support of computers or PLC networks. Telephone calls may be received during business hours from 9am to 5pm EST.

Every new installation is granted a maintenance contract for one year from the date of installation. After the first year expires an annual maintenance contract can be purchased from Zarpac. Contact Zarpac for details. back to top

18. Is there any security built into the PI software?

PI has four levels of security – Operator, Manager, Supervisor and Administrator. At the highest level only administrators can modify the setup of the signals. In no way will a setup change within PI effect the asset performance, only the way that PI interprets the information. back to top

19. Where is the database stored?

The database is stored in an MS SQL database. back to top

20. How large does a PI database get?

A typical PI line database containing 8 machines will grow to become approximately 500MB over the course of a full year. This number will fluctuate based on the number of raw signals (primarily faults and analog signals) but would rarely exceed 1GB over the course of a full year. back to top

21. How long can a database be stored for?

The amount of time that a database can be stored is generally dictated by the client. As a database grows in size performance in accessing data may suffer but the point in time when this occurs is dependant on a number of factors within the line setup and the hardware retrieving and accessing the data. back to top


22. What are the minimum PC requirements?

22.1 Server Hardware:

• Pentium IV or Xeon Processor 2GHz or higher
• 1.44 MB Floppy Drive
• 1 Gig RAM (min)
• 40 Gig HD
• CD ROM
• SVGA Monitor - video resolution 1024x768, 256 color or better
• Keyboard/mouse
• 56K modem
• Network Interface Card
• Uninterruptible power supply (UPS)
• May require expansion slots for OEM network interface cards
• May require an enclosure depending on the environment
back to top

22.2 Server Software:

• Windows 2000 Server with Service Pack 4
• IIS version 5
• MS Excel 2000 or above
• Symantec pcAnywhere version 10.5 or above for remote access and trouble shooting (phone line or internet connection required. Internet access through an I.P. address for PC Anywhere would be preferred)
• SQL Server 2000
• OPC Server (dependant on Controls network)
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22.3 Client Hardware:

• Pentium III 700Mhz or higher
• 1.44 MB Floppy Drive
• 256 Mb RAM
• 20 Gb HD
• CD ROM
• SVGA Monitor - video resolution 1024x768, 256 color
• Keyboard/mouse
• Network Interface Card
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22.4 Client Software:

• Windows 2000 Professional Service Pack 4 or better
• MS Excel 2000 or above

• Internet Explorer 6 or newer

back to top

23. Will the implementation of PI affect my existing asset performance in any way?

PI will not directly affect any of your existing controls or line performance. PI consumes a small amount of network traffic and can be optimized to reduce network traffic to one packet per PLC if network traffic is a concern. back to top

24. Will I have to make modifications to my PLC programs?

Wherever possible PI attempts to use existing PLC programming to gather the required information. Zarpac recognizes the inconvenience in having to modify PLC code and PI has a built in feature called Smart Logics that is used to minimize PLC code modifications.

The majority of PLC code changes are either designed to minimize traffic on the controls network or to utilize a feature within PI that requires information which currently does not exist within the control system. back to top

25. Can PI write data to my PLC?

No. PI cannot write any data back to the control system. It is a read only program. back to top

26. Can I pull parameters from within PI to another database or program?

Yes. PI’s database is open to anyone to read information as required. It will be necessary to contact Zarpac to find the storage locations within the database back to top

27. What happens to data during a power failure?

No data is collected during a power failure. PI recognizes this time period and ensures that all calculations ignore the amount of time for which no data was collected. back to top

28. What happens to a machine when it is taken offline?

If a machine has been taken offline all data collection for that particular machine will be lost for the duration of the time offline. back to top

29. What are the new features of PI 6.1?

- Graphical trending
- Plant Rollup
- Improved user interface
- Enhanced operator interface web program
- Favorites
- Case Equivalent Units for all SKUs
- Shift filters for time grids
- Use calendar and custom time at the company and plant level
- Set graphical goals for your production reports, utilization, downtime and signals.
- Toggle between Bar Charts and Pie Charts on the Utilization, Downtime and Signals pages.
- Pick and choose what states will make up the utilization calculation using custom utilization
- Export your data to a log for software line simulations
- Enhanced filtering in all reports including Utilization, Downtime, Signals and logs.
- Unschedule a machine and automatically cut the time slices using the new 'Make Unscheduled'   feature
- View and select individual faults and disturbances from within the Element State / PRC Chart
- New Mark All feature in the element state view to locate the occurrences of signals
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30. How do I back up my data?

Backups of the database can be created through the SQL server software. Zarpac is available to make recommendations but leaves backup information in the hands of the client’s IT departments. back to top


  Performance Index

 

Element State View

Utilization Reports

Downtime Reports

Yield Reports


Packaging World Magazine Lead Story


 

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